Legal

Terms of Service.

Last updated: May 2026

These Terms of Service govern your use of the Fieldzio website and engagement with Fieldzio's recruitment and research services. By accessing this website or engaging Fieldzio's services, you agree to these terms.

1. Services

Fieldzio provides market research recruitment services including expert sourcing, participant verification, qualitative and quantitative research support, and related project management. The specific scope of services for each engagement is agreed in writing before work commences.

2. Client Obligations

Clients engaging Fieldzio agree to:

  • Provide accurate and complete research briefs, including screening criteria and methodology requirements
  • Review and approve expert profiles within agreed timeframes
  • Conduct research engagements in accordance with applicable ethical standards and legal requirements
  • Pay all agreed fees within the terms set out in the relevant project agreement
  • Not use participant data for purposes beyond those disclosed in the research brief

3. Expert Respondent Obligations

Individuals participating as expert respondents agree to:

  • Provide accurate information about their professional background and experience
  • Participate in engagements only where they are entitled to do so under their employment or other agreements
  • Not disclose confidential information belonging to their employer or any third party
  • Attend scheduled sessions or provide adequate notice of cancellation

4. Intellectual Property

All content on this website, including text, graphics, and design, is the property of Fieldzio Inc. and may not be reproduced without written permission. Research outputs and deliverables produced for clients become the property of the client upon full payment of agreed fees.

5. Confidentiality

Fieldzio treats all client briefs, research objectives, and project details as confidential. We do not disclose client identities to expert respondents without explicit consent, and we do not disclose respondent identities to clients beyond what is agreed in the project scope.

6. Limitation of Liability

Fieldzio's liability in connection with any project is limited to the fees paid by the client for that project. Fieldzio is not liable for indirect, consequential, or incidental losses arising from the use of research outputs or from participant behaviour beyond our reasonable control.

7. Cancellation and Refunds

Cancellation terms are agreed on a per-project basis. Where a client cancels a project after recruitment has commenced, fees may be payable for work already completed. Fieldzio will notify clients and agree resolution in good faith in the event of project cancellation by either party.

8. Governing Law

These terms are governed by the laws of the State of New Jersey, USA. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of New Jersey.

9. Changes to These Terms

Fieldzio reserves the right to update these Terms of Service at any time. Material changes will be communicated to active clients. Continued use of our services following any changes constitutes acceptance of the updated terms.

10. Contact

For any questions about these Terms of Service, please contact us at info@fieldzio.com.