Fieldzio Inc. ("Fieldzio", "we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you use our website or engage with our services.
1. Who We Are
Fieldzio Inc. is a market research recruitment company headquartered in New Jersey, USA. We act as a data controller in respect of personal data collected through our website and in the context of our recruitment services.
2. What Data We Collect
We may collect the following categories of personal data:
- Contact information: name, email address, phone number, and postal address
- Professional information: job title, company name, industry, years of experience, and LinkedIn profile URL
- Project information: research briefs, methodology preferences, timelines, and budgets shared with us
- Technical data: IP address, browser type, device information, and website usage data collected via cookies
- Communications: emails, messages, and records of telephone conversations relating to projects
3. How We Use Your Data
We use your personal data to:
- Respond to enquiries and provide feasibility assessments
- Match expert respondents with relevant client research projects
- Manage and deliver research projects on behalf of clients
- Communicate with you about projects, payments, and account matters
- Comply with legal and regulatory obligations
- Improve our services and website functionality
4. Legal Basis for Processing
We process your personal data on the following legal bases under GDPR and applicable data protection law:
- Contractual necessity: to fulfil our obligations to clients and expert respondents
- Legitimate interests: to operate and improve our business, provided these do not override your rights
- Consent: where you have given explicit consent, such as for marketing communications
- Legal obligation: where processing is required to comply with applicable law
5. Data Sharing
We do not sell your personal data. We may share your data with:
- Client organisations, to the extent necessary to facilitate research engagements you have agreed to participate in
- Payment processors, for the purpose of disbursing expert honoraria
- Technology service providers who support our operations, under binding data processing agreements
- Regulatory or law enforcement authorities, where required by law
6. International Transfers
Where personal data is transferred outside of the European Economic Area or the United Kingdom, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the relevant supervisory authority.
7. Data Retention
We retain personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Expert respondent profiles are retained for a maximum of three years from the date of last engagement, unless you request deletion earlier.
8. Your Rights
Subject to applicable law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict certain processing activities
- Request portability of your personal data
- Withdraw consent at any time, where processing is based on consent
To exercise any of these rights, please contact us at info@fieldzio.com.
9. Cookies
Our website uses cookies to improve functionality and analyse usage. You can control cookie settings through your browser. Disabling certain cookies may affect website functionality.
10. Contact
For any questions about this Privacy Policy or our data practices, please contact us at info@fieldzio.com. You also have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.